When an email is sent, is there a way to save the sent email? I tried accessing the email body using @email_body token. Unfortunately there isnāt such a token.
The workaround is to design the email body using calc field. But thatās getting into coding unnecessarily. I like the email editor. Iād like to keep the formatting there.
Itād be easy if there is a @email_body token so I can feed it to wherever I want it saved (As a comment or in a different table) etc.
Any advise on how any of you are saving sent emails?
I practically never use the built in email function so it may well be there is an easier way to deal with this however I think if I wanted a really easy way to get a copy of what had been sent I would create an āemail logā app and bcc the apps email address:
But Digging out details to save when, why and which record is this email related to is the hard part. We donāt want to expose it by putting it in the body.
I think this depends a lot on what exactly you are trying to achieve however you could rather than bccāng the app just duplicate the email block send to the email app and add any identifying data to the subject line Only in the duplicate block that way your body is identical but you have the data to identify what to do with the email.
Implemented this. Works pretty well. I am sad about a bit of duplication. But its okay. Seems like two email fields is the neatest solution. Thanks, @Jason @Leo someday having a @email_body token would be nice. Just putting out there.