An automation in Tape initially shows as “Failed” in the run log. When expanded, the status switches to “In Progress” but never completes, even though all steps execute successfully. The automation in this example only collects related fields and performs no other actions. This behavior is only observed in one specific Tape instance and could not be reproduced in others.
Steps to Reproduce:
- Run an automation that collects related fields.
- Observe the run log showing “Failed.”
- Expand the log entry—status changes to “In Progress.”
- Despite all steps completing, the automation never finishes.
Expected Behavior:
The automation should complete and show a “Success” status.
Actual Behavior:
The automation remains stuck in “In Progress” indefinitely.
Before Expansion
After Expansion
Edit:
After further investigation, it only happens after at least two related Records are collected.
Unfortunately it happens only with collection some specific Apps, but I couldn’t find any similarities between those App records to identify a pattern.