Hi all,
I just tried to change a Multi-select field to a Single-select (since I can’t edit multi in bulk from a view directly). It simply gave me the warning message in loop and even stated that the change was successful although I can clearly see the Multi-select icon still. It deleted all the previously marked options in this field for all the records, but that is it.
No matter what I try or click this is not working and it is simply giving me the warning message in a loop or giving me the option to discard.
This is causing major problems on my side since some automations depend on this field and are now not working properly. For example I got this error message:
Action execution started.
No records were found in the collection.
Action execution failed with error:
[500] unknown: An unknown exception occurred
Hi @R.J
Thanks a lot for reaching out, and sorry for the issue!
When converting certain field types, like from Multi Select to Single Select, we sometimes need to delete the old field and create a new one behind the scenes to ensure data consistency. Because of that, any automations using the old field might need to be updated manually - by replacing the tokens and reselecting the field.
We recently introduced a warning for these kinds of conversions based on user feedback, but I completely understand it can still be frustrating.
Once you’ve replaced all variable tokens and field references in the filters and actions, everything should work as expected again.
Hi @Leo,
Thanks for trying to solve this but the main problem is that there is a Multi Select field that is not able to transform itself to a Single Select using the available method. So I guess this might be a bug.
Then there is a secondary problem (which is a collateral of the first one) that makes all the automations from the Multi Select field not to work. So after trying to convert the Multi Select field to a Single Select now there is an unusable/broken field as a result (that continues to state that it is a Multi Select but it is broken).