[DONE] Infinite Loading/Can't View or Edit Records

I was playing with different views and now the app has been scrolling infinitely. I can’t see or edit any records. I’m able to export the records, so they still exist within the app.

How can I get this to work without rebuilding the app again?

1 Like

Click here to see if that fixes it.

I have had the filter’s get stuck a few times over the years and I just switch to a different view and then back.

1 Like

Hi @aishazg02,

First of all, a very warm welcome to the Tape community! We’re truly excited to have you here :tada: :blue_heart: :100:

Big thanks to @1F2Ns for the quick support – switching views might indeed help. However, we’re currently investigating in detail what might be causing the issue preventing your app from loading. If the problem persists, we’ll make sure to provide a fix as soon as possible.

No need to rebuild your app! We’ve got you covered!

Apologies for the inconvenience, and best regards,
Leo

Thank you both for the quick reply!

Unfortunately, switching views doesn’t help…neither does deleting all the views.

I’ve tried created new records, and those are stuck in the loading loop as well. Duplicating the app with AND without records transfers the same loading behavior.

I’ve tried Safari & Chrome…just in case it was a browser hiccup.

2 Likes

Hi @aishazg02,

Good news! We were able to fix the issue, and after a quick refresh, everything should now load properly on your end again.

The problem was caused by an unusual data case with an image in the image field, where our query wasn’t defensive enough. That’s what led to the issue.

Could you let me know briefly if everything is working smoothly for you now?

Thanks a lot and best regards,
Leo

4 Likes

Yes! Everything is working now, and I can see the records. I appreciate you solving this so quickly.

3 Likes