We need to implement automations using the API action but we are unable to make the connection.
The access URL for the tape we are using is https://tapeapp.com/api/v1/integration/auth/oauth/*
We were able to implement the connection to other platforms using these Jira credentials. Can you help us with this issue please?
I recorded a video of the authentication attempt but because it involves access credentials I cannot make it available here, in the video in the connection keeps loading indefinitely without displaying any error or success message.
Hi @joao.matheus,
thanks for sharing your issue. Would it be possible for you to share the video with me via a direct message? We could then have the team take a look.
We understand that you are trying to connect JIRA via OAuth, correct?
Thanks in advance for your insights.
Cheers
Tim
EDIT: The issue was resolved. The problem was that Joao was not an organization admin/owner, which is required to setup OAuth integrations for a Tape org. We will improve the error notifications here to allow for more transparency.
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