[DONE] Work Flow Time Out when a comment is added

I have a flow with a trigger when a comment is added and all its executions are returning a timeout before even reaching any action in the flow.
I’ve already tried to recreate the flow but I had the same problem.
image

Looking at the flow logs some of them return a different error
image

Can you share a full screenshot of the entire flow? You can blur out sensitive data. I would like to rule out that this isn’t because of the length of the automation itself.

2 Likes

It’s a large flow with basically these actions, this conditional block repeating itself, but in my error log it’s as if it hadn’t executed any action before pointing to the timeout

Roughly how many items are you collecting and looping through? That may be the issue.

we do not have a loop, it is a flow that runs only on the item where the comment was made and the conditional checks which destination store the comment needs to be replicated in.
Considering the conditionals, we only collect the application of the destination store and another one with all the data for monitoring

dividing the flow into 2 each with half the actions seems to have solved the problem

1 Like