Hi Tape,
We encounter an error while trigger an automation, when saving new record it will trigger the task creation. The error was in our task creation. see error below:
[07:27:46.679] Filters setup failed with error:
Failure Reason: ASSEMBLING_VARIABLES_FAILURE, Original error message: ‘2 duplicate variable name(s) detected: individual_tax_return_field_purchase_date_2_has_changed, individual_tax_return_field_purchase_date_2_value. This is an issue with Tape, please contact support.’
Can you print the filter section of the workflow where the error is happening, if you’re using it?
I think a printscreen of the structure could help, I’ve never seen this error before and it looks like there’s some kind of error at the variables used to filter, according to the log.
thank you so much for reporting this issue🙏 And also thanks to @toni for already jumping in with the right questions.
To be able to dive deeper, we’d also need exactly the information Toni already mentioned, in which section of the workflow the error is happening. If you could share a screenshot of that part of the automation or send us the automation ID, that would be super helpful. With that, we can trace it in our logs and analyze in depth what caused the problem.
Thanks a lot for your support here, we’ll make sure to look into it as soon as we have these details.