Hello I’ve stumbled upon an issue that was previously discussed in this post:
Similar to this I search for records and then try to update the collected records (which should be always only 1 because I search for the ID)
In the automation logs it shows that the 1 record is collected, which I verify again in script console.log, but in the Update all collected record, it fails due to no records in the collection
I’ve done similar automations in a lot of places without issue, only here I stumble upon this behavior.
In the community post I’ve referenced the solution was doing manual runs instead of simulated ones,
I work with manual and triggered runs here.
What I’ve tried so far:
- duplicating the automation
- turning the search and update into code and use a custom defined variable as the collection
- using a static record ID as the search value
All with the same result of the automation failing.
I hope I’ve covered the important details if further information is needed I will update this ticket and hopefully the issue will be found an solved.
I’m greatfull if any of you maybe have an idea what the issue could be if it should be an user error