We're excited to announce that with Pro Backup, you can now get daily, automated backups for your Tape organization.
Tape puts security at the top of our priority list, and we are committed to keeping our customers’ data secure using the most stringent security measures available. Learn more →
However, due to guidelines, users require an external backup solution, especially to separate the backup from the main provider, Tape.
We knew that choosing the right technology partner was crucial – one with a reputation for excellence and a wealth of experience. That’s why we’re proud to partner with Pro Backup. A shout-out to @Will_from_Pro_Backup and his great team for building this integration.
Pro Backup is effortless to use and packed with insights, like record or app counts.
Building any integrations takes serious effort at first, all done with the prospect that they’ll become useful. We’re confident these integrations bring benefits, whether for your organization or your clients if you’re a consultant. Please spread the news and welcome Pro Backup into the Tape community by trying it out yourself.
If you have additional reasons to recommend Pro Backup, we’d love to hear them:
I suspect that you are aware that ProBackup doesn’t restore files and automations. In my case, even comments are not backedup.
Without literally having to clone all workspaces everyday, is there another where to relieve my anxiety levels. I have had experiences in the past (Podio) where weeks worth of data had to be manually reprocessed, so definitely want to avoid that again.
@Leo Will all this be resolved when Tape Api limitations have been removed/improved? If so, when?
Thanks a lot for your message, and I completely understand where you’re coming from!
Yes, we’re definitely aware of these limitations. The main reason is that ProBackup, similar to us, follows a very opportunity-driven roadmap and prioritizes features based on customer demand and potential impact.
Technically, ProBackup could support restoring files and comments, as we already provide the necessary API endpoints. That’s also why exporting both files and comments in Tape is already possible via the current export function of a database app.
The one limitation that’s currently on our side is with automations: we don’t yet provide an API for them. That’s why ProBackup can’t offer backup or restore functionality for automations at the moment either. This is a known limitation, and we absolutely plan to revisit it after we’ve completed our current focus on the new record, forms and mobile.
However, just like ProBackup, we operate with a fully opportunity-driven roadmap. Right now, the vast majority of migration blockers from Podio are related to the new record, forms and mobile, so we’re putting all of our energy there.
But if we see that larger customers are blocked from migrating because of these backup features, we would definitely prioritize the topic. At the moment, though, demand for other features is significantly higher.
Thanks again for flagging this. I really appreciate your thoughtful input and your patience!
OK, thanks for the clarification. Are there any solutions to ProBackup? If not, should I really be considering storing files in a secure location outside of Tape and linking to them?
Hi @RichardHedger, sure – thanks a lot for the follow-up!
Besides ProBackup, which is a great product, we currently don’t offer any other external backup solution for Tape.
Tape itself is built with modern enterprise-grade security and reliability standards, including built-in automated backups and full data protection. You can find more about our data security and infrastructure here.
Actually, many of our largest enterprise customers fully rely on Tape’s built-in infrastructure when it comes to file storage – without using separate backup tools for that. Of course, some additionally use ProBackup or other strategies, depending on their own policies, but for files stored in Tape, our security and reliability standards are often fully sufficient.
That’s also what we do ourselves: Tape runs on Tape, and we don’t use any additional backup system – we trust our own infrastructure 100%.
But if you personally feel more comfortable, you could theoretically export files rom time to time as an extra step. Usually there are only a few apps where files are collected, so that would be manageable.
In general though, I’d say it’s not necessary.
Let me know if that helps or if you’d like more details!
@RichardHedger you might be able to run an automation every time a file is added, passing a webhook to Zapier, and then placing the file in cloud storage (Google drive, drop box, …)
I have never had a need for this personally, so it’s completely hypothetical.
Thanks for the feedback - just to be clear, its possible to restore any deleted records that are still in ‘trash’, right? What happens if I accidentally delete an app. Do the records get put into trash also, even if the app is gone? Is it possible to restore the app like a record?
The enormous BIG blocker that prevents us from moving over is lack of an email solution (ie: GlobiMail).
This is an even larger block for us than anything else at the moment. Fingers crossed that this is coming… as soon as is humanly possible. Thanks Tape for all your efforts, you’re building a great product.
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