Saving emails into the database - with/without attachments?

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1

My client asked if it is possible to save emails they send to their customers.

I managed to create this in Tape:

  • An app called Emails with fields like from, to, subject, body, attachments
  • An automation that triggers at record creation to make the link with customers by translating the email address to a customer ID.

The user only needs to fill in the <…>@inbound-smtp.tapeapp.com in the BCC field whenever they send a mail to their customer, and the email gets stored in the database linked to the customer record.

Swell!

I was just wondering: attachments get stored as well. I can imagine that the Tape storage gets cluttered with attachments if they send a lot of mails with large attachements. Should I remove the attachments to prevent this? Or do you have lots of storage capacity?

2

The pricing page offers Unlimited storage. And I don’t think realistically email Attachments will take so much storage.

Again, if your client turned out to become an exception, probably the team will intervene.

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