[✅ Solution] How to raise a support ticket?

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1

Hi,

How to raise a support ticket with Tape related to account issue?

2

You can do so here, in this forum, under the Bugs & Issues section.

3

Thanks Andrew. I do it. But there was an acual account related issue, so I was wondering if there is a Support Ticket or email support available directly from the team.

4

From our experience, it’s been incredibly helpful to post everything right here in the Community - ideally in the relevant category, like feature requests or bugs & issues. Tape is all about being community-driven - which means your post doesn’t just help you, it helps everyone. It keeps things transparent, visible, and gives the Tape team (and others) a chance to jump in.

For any questions related to billing or plans, just click the “?” in the bottom right corner inside Tape. This will connect you directly with Tape’s finance team, who can assist with invoices, subscriptions, or any other billing-related topics.

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5

Thank you very much for stepping in Stefan. Helps a ton. Will do so in the future.

I never saw the “?” in the bottom right corner inside Tape. :grinning: Now I have seen that too. Helps a ton. Appreciate stepping in.

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