Hello!
I have an automation that sends a record URL to the client via email. The client would like to click the link on their phone and be redirected directly to the record in the Tape mobile app.
Is there any way to make this possible?
Yes - if you create the link with the direct record ID you could achieve that.
Thats the syntax:
https://tapeapp.com/ORGANIZATION/record/RECORDID
Tested it - but there is still a problem, on iOS the URL seems not to be registered with the app - the browser opens the link. In portrait mode its currently not very user friendly. Could be better, if the app reacted.
Maybe you should open a bug for that.
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I tested it on my Android and it doesn’t work either… 
I wonder if it’s because I use the Google Chrome web app as my default browser…
Apps should be able to “catch” an URL to open instead of the browser. Not sure of the differences between Android and iOS. In the very past Android was easier to handle than iOS.
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Unfortunately, this is not something you are able to control yourself. Dirk is correct that a URL can be formulated using the record ID, but in order for you to visit that URL and for it to open in the mobile app, a specific setting has to be coded into the app to respond to those links, so the browser understands them. I would love for this to happen as well, and there may already be a feature request for it, but if not, I would recommend creating one.
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Hi Andrew! I created a topic under the Bugs & Issues tag to find out whether this setting exists and if this is a bug or a feature request.
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