Following Tapeās release of the ānumbersā feature in the dashboards: Tape Numbers Feature, alongside having recently built an integration for someone were we push phone system call data into Tape, it got me thinking about my time being responsible for support teams (many years ago). One of the most useful tools I had was a dashboard showing live data on the number of calls the desk was receiving. This simple dashboard of numbers allowed me to quickly assess whether things were going wrong (especially on patch days) or going well.
For these sorts of dashboards the speed of updates has to be high and integration seamless, I made this short video to try and demonstrate this live update capability:
- I have built an app in Tape to store form data
- A dashboard page which will display the data from the app this doesnāt do justice to how nice these can be made to look but it serves a purpose.
- A Fillout form this will send data into the the Tape app - I have embedded this into the dashboard so there are less windows to look at it also shows another possible use for the dashboards.
I have then used split view in Arc to show the two Tape parts side by side.