🆕 Action · Get previous values · Workflow Automation

A new action has been added to Supercharged Workflow Automations.
Please welcome :sparkles: Get previous values :sparkles:.

Overview

You can use the “Get previous values” action to get the field values of a record before an update was made to use those previous field values in other actions.

A simple use case

“When a record is updated (Trigger) and if it’s a specific member (Filter) then revert the changes (Action)."

Create automation using the action “Get previous values”

  • First automation block - Trigger - the “When this happens” automation statement

    • Choose a trigger, for example When a record is updated
    • Set the trigger by selecting the app where the automation should be triggered
  • Second automation block - Filter - the “And if conditions are met” automation statement

    • Set your filter to start actions only if certain conditions are met:
      • A field to be evaluated, at the first dropdown menu
      • An operator at the second dropdown menu, i.e., Contains, Does not contain, Is not, etc.
      • A field value - enter the field value for the selected field from the first dropdown. Note that the operators e.g. “is empty” and “is not empty” do not require you to input a field value
  • Third automation block - Action - the “Then do that” automation statement

    • First, click on + Add action and choose between various actions e.g. Get previous values
    • Choose and setup an additional action
      • Click on + Add action and choose between various actions, for example Update record
      • Add your filter to search for records only if certain conditions are met:
        • A field to be evaluated, at the first dropdown menu
        • An operator at the second dropdown menu, i.e., Set value, Set option, Set date etc.
        • A field value - enter the field value for the selected field from the first dropdown or use the @-menu to enter the previous value
  • Click on Create automation at the top right

Edit and manage actions

The automation editor allows you to edit or manage actions and holds all the important details about your specific automation. To open the editor - click the card with the title of your automation at the gallery of the automation center. From this point, you can choose between various options. Learn more about →


New to workflow automation by Tape? Here’s a summary of what you need to know about automation.

To enable any type of automation, you’ll need to set up a trigger and one or more actions. Some automations also use filters.

  • A trigger is an event that starts an automation. The “When this happens” statement. For example, “When a status changes” Learn more about → 1
  • Filters are optional and start actions only if certain conditions are met. The “And if conditions are met” statement. For example, "only if the status changes to done" Learn more about →
  • An action is an event the automation performs automatically after it is triggered. The “Then do that” statement. For example, “then send an email to a customer” Learn more about →

Check out how to create an automation →